Shipping + Returns

Shipping


Domestic Shipping

  • USPS GROUND: Delivers within 5-10 business days after processing 


Lost or Stolen 

  • Silver Co. & Melbourne is not responsible for lost or stolen packages or damaged packages 


Returns 

  • Please send your request to shopsilverco@gmail.com and allow 2-3 business days for a response.
  •  ***IMPORTANT*** Please check your order is complete and correct, if order is not please contact us ASAP. You have 72 hours to notify us about any mistake with your order. After the 72 hours, we are no longer responsible.  
  • Returns need to be made within 10 days of purchase 
  • ALL PRE-ORDERS ARE FINAL SALE 
  • The customer is responsible for return shipping 
  • We are not responsible for any custom fees, taxes or shipping fees associated with your order 
  • All items that are placed with a promotional code or sale are final sale 
  • Stained or worn merchandise will not be returned 
  • We do not offer exchanges or returns on Jewelry *NO RETURNS OR EXCHANGES ON BODY JEWELRY*